FAQ

In this section you’ll find answers to some of the more common questions we receive. If you’re question is not covered here or elsewhere please refer to the contact us page to lodge a support request.

All our orders delivery are sent via Australia Post.

Delivery order shipping costs, are charged at Standard Shipping Rate of $8.50

Any question in relation to order delivering, please email us on: info@pawsandfuzz.com

P&F are currently accepting the following payments method:

Visa

Mastercard

American Express

PayPal

When buying P&F products, please allow 3-7 business days for order delivery, but it may take longer in busy periods.

All P&F products are shipped to customers from the Gold Coast warehouse, QLD.

Please CLICK HERE to visit our shipping policy page.

Yes, it is definitely secured by our SSL (Secure Socket Layer) encryption, and we do not share customers data to third parties. 

Please CLICK HERE to visit our Privacy Policy page for more information’s:

Your product order will be processed in our warehouse and shipped on the next day of purchase date.

Yes, invoice will be automatically sent to you via email, minutes after the purchase.

All the products purchased at the website will processed within 24 to 36 hours of it being ordered, and if the order has not yet been sent, it may be possible to cancel your order, but we can not guarantee it.

Please CHLCIK HERE to visit our return instruction page, or send us an email at support@pawsandfuzz.com and we will do our best to help you with your order.

Please be aware that, If you have already received a purchased product and wants to change or cancel the order, please email us on returns@pawsandfuzz.com, and we will do our best to assist you.